Terms of service

Terms & Conditions – Dhanya Gold

Effective Date: 14 February 2025

Welcome to Dhanya Gold. These Terms & Conditions (“Terms”) govern your access to and use of the website https://www.dhanyagold.com/ (“Website”) and the services offered through it.
By accessing, browsing, or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Dhanya Gold

Dhanya Gold provides facilitation and information related to gold and silver loan services in association with an RBI-compliant NBFC, subject to applicable laws, valuation, and eligibility norms.

All loan services are offered strictly as per applicable rules, policies, and regulatory requirements.

2. Website Use

You agree that:

  • You are at least 18 years of age

  • The information provided by you is true, accurate, and complete

  • You will not use the Website for any unlawful or fraudulent purpose

  • You will not attempt to damage, disrupt, or misuse the Website or its systems

Dhanya Gold reserves the right to restrict or terminate access to the Website if misuse is detected.

3. No Guarantee of Loan Approval

Submitting a form or enquiry on the Website:

  • Does not guarantee loan approval

  • Does not constitute a binding loan agreement

Loan approval is subject to:

  • Physical verification of gold/silver

  • Purity, weight, and valuation

  • Customer eligibility

  • Completion of KYC and other documentation

  • Applicable NBFC policies and regulatory norms

4. Loan Information Disclaimer

Any information displayed on the Website, including:

  • Loan amounts

  • Interest rates

  • EMI options

  • Processing timelines

is indicative only and may vary based on market conditions, valuation results, and lender policies.
Dhanya Gold does not guarantee specific interest rates or disbursal timelines.

5. Communication Consent

By submitting your details on the Website, you expressly consent to being contacted by Dhanya Gold via:

  • Phone calls

  • SMS

  • WhatsApp

  • Email

for purposes including loan processing, follow-ups, service updates, and customer support.

You may opt out of promotional communication by contacting us directly.

6. Intellectual Property

All content on this Website, including but not limited to:

  • Text

  • Logos

  • Images

  • Graphics

  • Layout and design

is the intellectual property of Dhanya Gold and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability

Dhanya Gold shall not be liable for:

  • Any direct or indirect losses arising from use of the Website

  • Delays or failures due to technical issues

  • Decisions taken based on information available on the Website

  • Acts or omissions of third-party service providers

Use of the Website is at your own risk.

8. Third-Party Links

The Website may contain links to third-party websites for informational purposes.
Dhanya Gold does not control or endorse the content, policies, or practices of such websites and is not responsible for any loss or damage arising from their use.

9. Modification of Terms

Dhanya Gold reserves the right to modify or update these Terms at any time without prior notice.
Continued use of the Website after changes constitutes acceptance of the updated Terms.

10. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Dhanya Gold
📍 Office Address:
A6, Main 100 feet road,
North Chajjupur, Delhi – 110094

📞 Phone: 8800902222
📧 Email: dhanyagoldloan@gmail.com
🌐 Website: https://www.dhanyagold.com/

Disclaimer

Dhanya Gold acts as a service facilitator. Loan sanction, disbursement, and terms are subject to valuation, verification, and applicable NBFC policies and regulations.